Privacy Policy

Introduction

At EpicThread (epicthread.site), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

This policy applies to all information collected through our website, email communications, and other digital services we provide.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and email address when you subscribe to our newsletter
• Contact information when you submit forms or contact us
• Comments and feedback you provide
• Survey responses and user preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referring websites and search terms
• Cookie preferences and settings

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our website and services
• To send you newsletters and updates (with your consent)
• To respond to your inquiries and support requests
• To analyze website usage and improve user experience
• To detect and prevent fraud or security issues
• To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our website
• When required by law or to protect our rights
• In case of business transfer or merger (with prior notice)
• With your explicit consent

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Regular security assessments and updates
• Access controls and authentication systems
• Regular data backups and recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Withdrawal: Withdraw consent for data processing at any time
• Objection: Object to processing of your data for specific purposes

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Newsletter subscriptions: Until you unsubscribe
• Contact form submissions: 2 years for support purposes
• Website analytics data: 24 months
• Cookie data: As specified in our Cookie Policy

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately. If you believe we have collected information from a child under 13, please contact us at [email protected].

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that any international transfers comply with applicable data protection laws and that your data receives adequate protection wherever it is processed.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you via email if you're subscribed to our newsletter
• Post a notice on our website for significant changes

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: